Terms and Conditions | The Veggie Patch Shop

Freight – Delivery Charges

The delivery charges are shown when you add items to your cart. They are based on the cost of Australia Post.

Items will be sent by Express Post at no extra cost wherever possible.

PLEASE NOTE: Some large/heavy items may exceed weight limits and will be sent Standard Post.

Tracking numbers for all Australia orders will be sent to you with your despatch notification email. You can track your parcel at http://auspost.com.au/track/

Despatch

Your order will be packed in the evening after payment is received or confirmed, and posted the next business day where possible. You will receive email confirmation once this is done.

Payment options

Credit card and PayPal
We have chosen to use PayPal for your payments because it offers state of the art encryption to protect your credit card details and your identity. PayPal has a world-wide team constantly monitoring the site’s security. We are satisfied that your transaction will be entirely safe and trouble free. This comes at a cost of course and we happily pay it because your peace of mind is important to us.
Just complete the transaction information required in the cart to make a payment by credit card or through your own PayPal account if you have one.

Please note Amex is currently not accepted.

Direct debit

Use the shopping cart, select your purchases, go to payments and select continue then select the payment option Direct debit. The order will be processed. Then to go to your own bank on line and make the direct debit payment.

The direct debit account to pay is:

The Veggie Patch Shop

BSB 036 126 Account 212329.

Please put your name in the description/narration area so we know who has paid. If you send us a copy of your bank receipt, we will process your order that evening.

Orders outside Australia

International customers are welcome to order through our site. Some orders will exceed weight restrictions. We will contact if this is the case.

What our customers have to say

Five years .. wonderful product.

Five years .. wonderful product. I could not garden without it in hail-prone Cheyenne, Wyoming.

Phillip L

“Best crop I’ve ever produced

Thanks for being so prompt! The first GrowCover I bought has been a huge success – I’ve been particularly glad of it with the extreme heat days we’ve been having. My tomatoes, corn and cucumbers are growing wonderfully underneath it – without doubt the best crop I’ve ever produced. I’m telling all my friends about the GrowCover! My next job is to set up a cover for the raspberries.”

Bernadette M - Summertown SA

“Best thing since sliced bread!

GrowCover is the best thing since sliced bread!! Obvious by the amount of it I now have. 12 beds all covered with GrowCover plus an 8 meter fence of espaliered citrus. Already eating beautiful clean bug free broccoli and cabbage even though we have had a wonderfully warm autumn.”

Jenny B - Shepparton VIC

“We first purchased GrowCover

to cover our veggie boxes to keep pests out. We couldn’t believe how the veggies powered and the seeds germinated! So now we have a 10m long, 3m wide and 2m high tunnel shaped haven for all of our veggies. We also use it for cuttings and seed raising. It’s so fantastic that we have created a wonderful garden from your GrowCover.”

Peter and Chris

“Totally reusable again and again

I am so happy with the grow cover I purchased some time ago. A very honest product if I can call it that. Doesn’t frey on the edges, totally reusable again and again, and great for starting veggies early in a frosty environment. Keep up the good work.”

James P- Wooragee, VIC

“I was amazed.

This week we had a horrific hail storm (Byron Bay at 28 degrees of Latitude. We don’t even get frost in winter).
But the hail not only shredded every leaf, stalk and stem, stripping trees and bushes, leaving banana trees looking like pompoms, it sat on the ground all night like a million icy golf balls. Devastating for gardens, farmers, everyone . . . everyone but me and my rooftop GrowCover Garden!
The cover protected everything from lacy coriander to hardy kale. I was amazed, thinking surely it too would be torn to ribbons. But it held, and protected everything.
So glad I found you guys!”

Kim F - Byron Bay NSW

“Best bug defence

..It is not often these days you find that type of dedication to customer service, and it is very much appreciated. I am sure that my GrowCover will continue to be the best bug defence and I fully intend to continue to using it for that purpose.”

Petrina L - Glenlee QLD

“I could not be happier.

I recently purchased a cover from you for my veggie garden. my problem was mainly white butterflies in abundance. I now have the best crop of cabbage, Broccoli, kale & spinach I have ever seen. It is the talk of the street & I could not be happier with it. Many thanks for a fine product & the professional manner in which it was despatched.”

Graydon W - Sunshine Coast, QLD

“The attention to detail was great.

Thanks for the GrowHouse Frame. I am very pleased with it. I was very impressed by the packaging and labelling of the items in the kit, the easy to follow assembly instructions, the quality of the materials and the overall logic you have used to make it easier for the customer. The attention to detail was great. It is common to have ‘horror experiences’ with assembling flat-packed gear when one is as useless as I am; but the GrowHouse Frame was an impressive contrast. Well done.”

Peter B- Avoca Beach NSW

“Excellent service

Your parcel arrived today in perfect condition as always, and I have already used two rolls (less 3m). I now have seven beds under cover, this year it is needed more than ever. Snails and slugs are every where after all the rain…. Our other major problem at the moment is cats, they come from every where into our garden and dig up everything I plant. Now I have them beaten!!! Thank you once again for your excellent service, we put as many people as we can onto you.”

Jim R - Bena VIC

“Plants grow bigger and healthier.

We love this product and would recommend it to anyone. It has kept bush rats and possums out of my veggie patch and the plants grow bigger and healthier.”9

Ann H - Faulconbridge NSW